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United Parcel Service Delivery Failure Message s#2559774



UPS
Important Delivery Information

Dear customer!
We were not able to deliver the package which was sent last week in time
because the recipient's address is not correct.
Please print out the invoice copy attached and collect the package at our office.

UPS Express, United Parcel Service of America, Inc.





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Scott Wicker, UPS's vice president of corporate plant engineering, has been named the company's first Chief Sustainability Officer. "The creation of the new post recognizes the expanding scope of UPS's sustainability actions, as well as its strategic importance," said UPS Chief Operating Officer David Abney, to whom Wicker will report. "The long-term success of our company absolutely requires a balance of the environmental, economic and social aspects of the business. Sustainability encompasses all of those areas." Wicker already has been deeply involved with the advancement of sustainability at UPS, establishing a dedicated engineering group that manages global sustainability data for reporting and also leads internal environmental initiatives. His team oversees a cross-functional Sustainability Working Committee that establishes key performance indicators and goals for the company. Wicker also is a member of the Corporate Sustainability Steering Committee, which includes six members of the UPS's Management Committee executives, the top tier of the company's management structure. An electrical engineer, Wicker has been with UPS for 34 years, starting out as a package loader and then advancing through UPS's engineering ranks. "The discipline and systematic analytics we use in engineering are extremely valuable when devising internal sustainability programs," Wicker noted. "Quantitative methodology ensures that our sustainability programs measure impact and keep us moving toward continuous improvement." UPS has taken a lead in advancing standardized reporting guidelines for the logistics and transportation industry. The company has been engaged with the Carbon Disclosure Project, the World Resources Institute, The Global Reporting Initiative and others in this area. UPS also has set aggressive goals in reducing carbon emissions in its air and ground fleet, promoting fuel and energy conservation, investing in alternative fuels and technology and leveraging technology to reduce the miles the company flies and drives. UPS also leads the industry in philanthropy, with charitable contributions of more than $97 million annually and employee volunteerism totaling more than 1.2 million hours annually. Its metrics, goals, annual sustainability reports and achievements can be found at www.responsibility.ups.com.

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